Frequently Asked Questions
1. Is Monkeybiz a registered Non-Profit Organization?
Yes. Monkeybiz is a registered South African Non-Profit Organisation (NPO) dedicated to creating sustainable income opportunities for women bead artists living in underserved communities across Cape Town. Every purchase directly supports our mission to preserve traditional South African beadwork, empower talented artisans, and invest back into our community-based programmes.
2. Are all Monkeybiz products handmade?
Yes. Every Monkeybiz artwork is individually handcrafted by skilled South African bead artists using traditional beadwork techniques. Each piece is made by hand, making every creation completely unique with its own character and charm.
3. Who makes the Monkeybiz beadwork?
Our collections are created by talented women bead artists living in impoverished communities across Cape Town, South Africa. By purchasing a Monkeybiz artwork, you directly support sustainable income opportunities while helping preserve the rich tradition of South African beadwork.
4. What materials are used to make your products?
Our artworks are handcrafted using glass beads, wire and recyclable filler. Each artwork is handwoven using a needle and thread and is completely recyclable and environmentally friendly.
5. Can I order a custom design or colour?
Yes. We specialise in bespoke beadwork for homes, interior designers, lodges, hotels, restaurants, retailers and corporate clients. If you have a specific colour palette, size or design in mind, we'd love to bring your vision to life. Contact us here: https://monkeybiz.co.za/pages/custom-orders
6. Do you ship internationally?
Yes. We proudly ship Monkeybiz artwork worldwide from Cape Town, South Africa. Shipping costs are calculated at checkout, and international delivery times typically range from 5 to 10 business days after dispatch.
7. How long will it take to receive my order?
Ready-to-ship items are dispatched as quickly as possible. Handmade or made-to-order pieces may require additional production time, depending on the complexity of the design. If your order has a longer lead time, we'll keep you updated throughout the process.
8. Is every Monkeybiz artwork one of a kind?
Yes. Because each piece is handmade, no two artworks are ever exactly the same. Small variations in bead placement, colour and pattern are part of what makes every Monkeybiz creation a truly unique collectible work of art.
9. How do I care for my beaded artwork?
To keep your artwork looking its best, dust it gently with a soft, dry cloth or feather duster. Avoid prolonged exposure to direct sunlight, excessive moisture and harsh cleaning products to help preserve the colours and craftsmanship.
10. Do you offer wholesale pricing?
Yes. We work with retailers, galleries, interior designers, hospitality groups and gift stores around the world. If you're interested in stocking Monkeybiz products, please contact us to request our wholesale catalogue and pricing: https://monkeybiz.co.za/pages/contact
11. Why choose Monkeybiz?
For over 25 years, Monkeybiz has combined contemporary African design with traditional South African beadwork to create handcrafted pieces that celebrate creativity, culture and craftsmanship. Every purchase supports skilled women bead artists and helps sustain one of South Africa's most distinctive artisan communities.